Pricing

STARTER

$ 99

PER MONTH
  • 1 – WordPress Website
  • Up To 2 Small Jobs per Month
  • Daily Cloud Backups
  • 24/7 Site Security
  • WP Core, Theme, & Plugin Updates
  • Incident Management
  • USA Based Online Support
  • WordPress Hosting
  • Monthly Reports
  • Pro Training Videos
  • Gifts & Surprises
  • 10-Day FREE Trial
  • sign up

PROMost Popular

$ 149

PER MONTH
  • 1 – WordPress Website
  • Unlimited Small Jobs
  • Daily Cloud Backups
  • 24/7 Site Security
  • WP Core, Theme, & Plugin Updates
  • Incident Management
  • USA Based Online & Phone Support
  • WordPress Hosting
  • Monthly Reports
  • Pro Training Videos
  • Gifts & Surprises
  • 10-Day FREE Trial
  • sign up

Premier

$ 249

PER MONTH
  • 1 – WordPress Website
  • Unlimited Small Jobs
  • Daily Cloud Backups
  • 24/7 Site Security
  • WP Core, Theme, & Plugin Updates
  • Incident Management
  • USA Based Online & Phone Support
  • WordPress Hosting
  • 1 – Site Migration
  • Business Consulting
  • SEO Optimization
  • Monthly Reports
  • Pro Training Videos
  • Gifts & Surprises
  • 10-Day FREE Trial
  • sign up

FREQUENTLY ASKED QUESTIONS

Tell me more about the 10-day FREE trial ?

We keep it simple. After your account has been setup, send a request to our support team to perform any WordPress related small job, task, or fix. Test our service, response time, and expertise. If you would like to cancel for any reason, send us a cancellation request before the end of the 10-day free trial.

* Your payment method will not be billed and we won’t bother you with any questions.

Who is behind UpWordPress service and support?

UpWordPress is powered by a team of WordPress developers, marketing gurus, and support staff based throughout the United States. We’ve had the opportunity to develop business solutions for startups and some of the biggest online brands. Our team averages over 5 years in WordPress development, design, and support.

We also are part of a bigger team called Innovata Group LLC.

What does ''unlimited small jobs'' mean?

UpWordPress support provides unlimited small jobs for you WordPress site each month, a small job is a task that can be completed in 30 minutes or under. Typically things like, theme or plugin installations, small tweaks to your site such as updating text, images, resolving plugin conflicts, adding new content, configuring a slider and so on.

* Support requests requiring more than 30 minutes will be discussed with you and may incur a fixed or hourly cost.

What is your average responsive time?

Our goal is to resolve support tickets the same day, in less than 6 hours. Support hours are from Monday – Friday from 8 am – 6 pm EST.  We also monitor our support center on the weekend for urgent requests.

What if my request takes more than 30 minutes?

Each ticket is reviewed to make sure it complies with our support service standards. If a request is outside the scope of our support and management services, details of requested work are documented, approval is obtained from the client, and cost estimates agreed upon.  Requests requiring more than 30 minutes of work will be billed at an hourly or flat rate.

I would like to migrate more than 1 site to your hosting service ?

Great!  Our Premier plan includes migration for one (1) WordPress site onto our super fast and WordPress optimized servers.  Additional migrations start at $99 per site.

* Migration services are for sites already on the WordPress platform.

My website has some issues or has been hacked. Can you help?

Definitely! This is what we do. Before a site can be fully integrated into our WordPress Management Service we will verify that your site is free of any major issues, malware, or misconfiguration. Websites with major concerns will need to be addressed before monthly management services can be offered. Additional fees will apply.

* Sites not meeting minimum standards will not qualify for our management program and 1st month’s management fee refunded.

How can I upgrade or cancel my service?

It’s super easy to upgrade and cancel.  Send us a support ticket with your name, website url, and a written statement requesting to upgrade to a specific plan or cancel.  We review and schedule any upgrade or cancellation at the end of each business day.  Cancellations are not pro-rated.

Can I partner with you and resell your services?

We love our partners!  If you are a web development company, marketing firm, ad agency, or related business, feel free to apply for our Affiliate Partner program.

Can I partner with you and resell your services?

UpWordPress reserves the right to cancel a customer’s service at anytime. Sometimes you realize two people were just not meant to be together.  It’s not you…it’s us.

GET STARTED TODAY!

We take complete care of your WordPress website
So you can focus on your business

10-DAY FREE TRIAL